To replace the seal, please refer to the following steps:
Step 1: Wait for the Tero device and seal to cool down, remove the seal (if still in place in the lid) and soak it in warm water.
Step 2: Lay the device on its back so that the lid, once opened, is flat. Start by inserting a corner of the seal into the slot, then the opposite corner and so on. You can use a non-point tool to properly set it up.
Once the seal is in place, it should not fall out. If you are still experiencing problems, you can contact us by filling out this form.
