Refer to the following steps to connect your Tero Plus device to the Tero mobile app.
Step 1: Create an account using our account registration form or through one of our social networks.
Step 2: Make sure that the following criteria are met before starting the mobile app login process:
- Your Tero Plus is plugged in and close by
- Your Tero Plus is not in operation
- Your Wi-Fi network is accessible, and you are close to your router
- Your phone has power
Once all these elements are checked, click the “Add a Tero Plus” button.
Step 3: Go to your phone’s Wi-Fi settings and connect to your Tero Plus network. The name of this network is Tero-(serial number of your device). It is normal to see "No Internet connection" under the network name when connected to it.
Step 4: Once connected to your Tero Plus network, return to the app to continue with the setup. Tap the “Start Pairing” button.
Step 5: Press the flashing “Start” button on your Tero Plus device to confirm the pairing.
Step 6: Choose a name for your Tero Plus device.
Step 7: Connect the app to your home Wi-Fi network and tap the “Connect” button.