The Tero device is quiet, but still makes some functional noises during a processing cycle.
The following noises are considered normal:
· Gears turning intermittently
· Motor running intermittently
· Fan running constantly
· Noise coming from the electronic board (very low and high pitched, usually not very noticeable)
· "Clockclockclock" noise related to the stirring of food (e.g. eggshells cracking, bones being crushed, etc.)
If your device squeaks, this noise is not a sign of any failure or breakage. It is simply the noise produced by the friction of the sliding doors and the bottom of the bucket, near the chimneys.
To make it disappear, simply apply vegetable oil to the following areas:
- At the base of the blade doors;
- In the bottom of the bucket, around the chimneys.
The following noises are considered abnormal:
· Very shrill squealing (may be caused by the blades rubbing on the bowl)
· Large repetitive "TOC" at a regular rate (may be related to the drive system)
· Very loud "clockclockclok" noise (may be caused by very hard food in the device) or if some food is stuck to the bottom of the bowl. If there is food blocking the blades, we invite you to dislodge it by referring to this article.
If abnormal noises occur for more than two consecutive cycles, please contact us using this form.