As of today, we have delivered more 4,000 white units and since the beginning of deliveries, we have received several positive feedback from satisfied customers:
"I assure you, the wait was definitely worth it! I now have on my counter a quality product (and beautiful, let's face it!), Very easy to use, which was also designed and assembled in Quebec." - Audrey S.
You can take a look at all reviews by clicking here
For the past several months, the global manufacturing situation has been unstable, difficult, and unpredictable. Unfortunately, Tero has not been spared the global issues related to COVID-19, shortages of labor and materials, as well as supply chain difficulties that sometimes require us to modify our delivery schedule.
According to the information we currently have, you will find below the updated delivery schedule for orders.
Be assured that the delivery of your device is our priority. We work very hard and follow up closely with our suppliers in order to ship your order as quickly as possible.
Delivery Schedule (Latest update: June 27, 2022)
|Time of Purchase||Device Model||Time of Delivery*|
|White Tero Plus|
|Black Tero||October to November 2022|
|Black tero Plus||November 2022|
|From October 2020 to July 18th, 2022||White Tero||December 2022 to January 2023|
|White Tero Plus||December 2022 to January 2023|
|Black Tero and Black Tero Plus||January 2023|
|From July 19th, 2022||All devices||February 2023|
*Actual delivery dates may vary due to the reasons listed above. If a change to the delivery schedule is required, you will be notified by email. If you do not receive our email updates, please make sure you are subscribed to our newsletter using the same email address on your order.
To contact our customer service, please fill out this form.
How Will the Delivery Be Made? Read this article